CLIENT SUPPORT SERVICE
We can help you keep existing clients and gain new ones by providing the ultimate client support service satisfaction.
We can tackle any product from advertsing and lead generation, ultimately increasing the size of your sales scale and client base
CALL CENTER SERVICES
We can contact your clients to make sure all your sales needs are met and manage your products with monthly reporting
A few things we’re great at
At Connecticut Call Center Solutions we can offer your business excellent solutions for all your Call Center Outsourcing needs. We deliver Inbound and Outbound Call Center services such as Financial Service Providers Services, Telesales, Client Care, Complaints Logging, Outsourcing Call Center, Order Taking, Surveys to name just a few. Our commitment to excellence in service means that you can be rest assured, knowing that your company image is in good hands.
Business-to-Business (B2B) up-sell, Business-to-customer (B2C) cross sell, Acquisition – new services and products to existing clients, Lead generation – we create customer leads for your company, Surveys – custom order processing, Market research – customized report, Verification- quality assurance
INDBOUND & OUTBOUND SERVICES
Order taking processing, Market research services-customer service and care, Customer Relationship Management (CRM) – pre/post sale service, TPVC (third party verification) credit card at up-sell. We pride ourselves on the relationships that we have with our clients and service providers.
Customer care and customer acquisition services for a number of insurance products. We partner with our clients to achieve common goals of growth and a positive return on investment. We focus on retaining long term relationships with our clients. Our business is based on reputation, repeat business, and customer retention and customer referrals
Licensed insurance professionals – Digital recordings. Data modeling-multi language & accessibility support. Data sales and customer analysis-full blended centers. Strategic and tactical planning – fulfillment service. Most insurance brokers in the industry are tied to a specific insurer – you are therefore limited to their specific product range and pricing.